Quick Questions
I'd like to contact customer service.
We're always happy to help! The easiest way to reach out to us is by email—[email protected]. Please state your order number, account information, and your request clearly in your email, so that we can help you as quickly as possible. All inquiries w
I need to access my account.
No problem! If you typically order one-time, you can access your account here. If you have an active subscription (or used to), you can access your account here. If you have any difficulty getting into your account, no worries—just email us at help@u
I need to cancel my order.
We get it—life happens! Here's what you need to know based on your order type:. One-Time Orders If you need to make changes or would like to cancel an order, please email us at [email protected] right away with your order number, account information,
I want to check on the status of my order.
Easy! You can track your orders directly through your account here, or if you have a subscription, here. Once logged in, click Orders, find the order you're looking for, and click into it—your tracking number will be right at the top, if it's shipped
I'd like to use a promo or discount code.
Easy! At checkout, you'll see a field to enter your promo or discount code. Just type it in and click Apply. Your discount will be reflected in your order total before you complete your purchase. A few things to keep in mind:. If you're still having
What’s your return policy?
We're confident you'll love your Huron products, but if something isn't working for you, here's what you need to know:. General Policy. Fragrance (EDP) Policy. Return Fees. To summarize, here are the steps:
How does the Subscribe + Save program work?
Our Subscribe & Save program is the easiest way to keep your routine stocked and save while you're at it!. The Perks. Managing Your Subscription Once enrolled, you can manage everything directly through your account here. Update your products, freque
Do you ship worldwide?
Thanks for checking! As of right now, we only ship within the United States and certain parts of Canada. If you're ever having trouble at checkout, feel free to email us at [email protected] with a screenshot of your cart and your full shipping addre