What’s your return policy?Updated 5 months ago
We're confident you'll love your Huron products, but if something isn't working for you, here's what you need to know:
General Policy
- Return requests must be made within 30 days of purchase
- If your order arrives damaged or defective, please contact us at [email protected] with your order information and a picture of the damage
- If you've previously received a refund for a specific product, future purchases of that same product are not eligible for return or refund
Fragrance (EDP) Policy
- First-time fragrance returns are eligible for a full refund minus the return fee
- Any subsequent fragrance returns will receive store credit instead of a refund
Return Fees
- Returning 1 item: $5 flat fee
- Returning 2+ items: $10 flat fee
- Exchanges for store credit: no return fee!
To summarize, here are the steps:
- Reach out to us at [email protected] with your desired outcome.
- Include your order number or account information, the item(s) you'd like to return, an image of the item(s) you'd like to return, and the reason for your return.
- Once confirmed, we'll send you all return details, including a return label to ship your items back, if needed.
- Once your item(s) are received, please allow up to 7-10 business days for your refund to be processed.