Huron logo
Huron logo

All articles

What’s your return policy?Updated 5 months ago

We're confident you'll love your Huron products, but if something isn't working for you, here's what you need to know:

General Policy

  • Return requests must be made within 30 days of purchase
  • If your order arrives damaged or defective, please contact us at [email protected] with your order information and a picture of the damage
  • If you've previously received a refund for a specific product, future purchases of that same product are not eligible for return or refund

Fragrance (EDP) Policy

  • First-time fragrance returns are eligible for a full refund minus the return fee
  • Any subsequent fragrance returns will receive store credit instead of a refund

Return Fees

  • Returning 1 item: $5 flat fee
  • Returning 2+ items: $10 flat fee
  • Exchanges for store credit: no return fee!

To summarize, here are the steps:

  1. Reach out to us at [email protected] with your desired outcome.
  2. Include your order number or account information, the item(s) you'd like to return, an image of the item(s) you'd like to return, and the reason for your return. 
  3. Once confirmed, we'll send you all return details, including a return label to ship your items back, if needed. 
  4. Once your item(s) are received, please allow up to 7-10 business days for your refund to be processed. 
Was this article helpful?
Yes
No