I need to cancel my order.Updated 5 months ago

We get it—life happens! Here's what you need to know based on your order type:

One-Time Orders If you need to make changes or would like to cancel an order, please email us at [email protected] right away with your order number, account information, and the exact changes needed. We'll do our best, but because these orders process quickly, we're unable to guarantee changes or cancellations once an order is confirmed.

Subscription Orders You can cancel your subscription at any time before your next order processes—no penalty, no hard feelings. 

To cancel, log into your account here and:

1. Click Manage Subscription
2. Click Cancel Subscription and follow the prompts

If you'd rather we handle it for you, just shoot us an email at [email protected] and we'll take care of it right away.

Heads up: You'll always receive a reminder email 3 days before your next order processes and that's your window to make any changes or cancellations before it goes through. Once a subscription order is processed, we're unable to make any changes or cancellations to it.