I want to check on the status of my order.Updated 5 months ago
Easy! You can track your orders directly through your account here, or if you have a subscription, here. Once logged in, click Orders, find the order you're looking for, and click into it—your tracking number will be right at the top, if it's shipped.
If you don't see a tracking number just yet, that means your order is still processing, which is either likely because of the weekend or your order missed the 2PM EST cutoff. You can expect an update within the next business day.
Once your order ships, you'll receive a confirmation email with a tracking link. You can use that to follow your order every step of the way. Keep in mind it can take 24–48 hours for tracking to go live after your order ships, so no need to panic if it's not updating right away!
If you have any questions or something looks off, feel free to reach out to us at [email protected] with your order number and we'll look into it for you.