My order arrived damaged.Updated 5 months ago
We're so sorry to hear your order arrived damaged. That's definitely not the experience we want you to have!
Please reach out to us at [email protected] and include the following so we can get this resolved for you quickly:
- Your order number and relevant account information
- A photo of the damaged item(s) and shipping box
- A photo of the product batch number, found on the product itself or the box it came in
- Confirmation of your shipping address
Once we have those, we'll be better able to assist!