We want you to love your Huron products, but if something isn't working for you, we're happy to help. To initiate a return or exchange, please reach out to us at help@usehuron.com with the following:. Once we receive that, we'll send over the next st

We want you to love your Huron products, but if something isn&apos;t working for you, we&apos;re happy to help.To initiate a return or exchange, please reach out to us at <a href="mailto:help@usehuron.com">help@usehuron.com</a> with the following:<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Your order number, account information, and desired outcome (return or exchange)</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">The item(s) name</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">A photo of the item(s)</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">The reason for your return/exchange</li></ul>Once we receive that, we&apos;ll send over the next steps and get everything sorted for you.&#xA0;Heads up:&#xA0;Return requests must be made within 30 days of purchase and are subject to a flat $5&#x2013;$10 return fee depending on the number of items. Exchanges for store credit are always free.&#xA0;If you have any questions in the meantime, don&apos;t hesitate to reach out to us.

I'd like to process a return or exchange.

We're confident you'll love your Huron products, but if something isn't working for you, here's what you need to know:. General Policy. Fragrance (EDP) Policy. Return Fees. To summarize, here are the steps:

We&apos;re confident you&apos;ll love your Huron products, but if something isn&apos;t working for you, here&apos;s what you need to know:General Policy<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Return requests must be made within 30 days of purchase</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">If your order arrives damaged or defective, please contact us at <a href="mailto:help@usehuron.com">help@usehuron.com</a> with your order information and a picture of the damage</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">If you&apos;ve previously received a refund for a specific product, future purchases of that same product are not eligible for return or refund</li></ul>Fragrance (EDP) Policy<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">First-time fragrance returns are eligible for a full refund minus the return fee</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Any subsequent fragrance returns will receive store credit instead of a refund</li></ul>Return Fees<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Returning 1 item: $5 flat fee</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Returning 2+ items: $10 flat fee</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Exchanges for store credit: no return fee!</li></ul>To summarize, here are the steps:<ol><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Reach out to us at <a href="mailto:help@usehuron.com">help@usehuron.com</a> with your desired outcome.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Include your order number or account information, the item(s) you&apos;d like to return, an image of the item(s) you&apos;d like to return, and the reason for your return.&#xA0;</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Once confirmed, we&apos;ll send you all return details, including a return label to ship your items back, if needed.&#xA0;</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Once your item(s) are received, please allow up to 7-10 business days for your refund to be processed.&#xA0;</li></ol>

What’s your return policy?

Need extra help? We've got you. Email help@usehuron.com with your order number, account information, and a quick summary of your question, and we'll take care of the rest :)

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