Accounts and Subscriptions
Walk me through my subscription, please!
We get subscriptions can be tricky to manage, so we've taken extra steps to remove any obstacles for you. Curious to know what you can do in your subscription portal? Watch this!
I'm having trouble logging in.
Yikes! We're sorry to hear you're having trouble accessing your account. If you've activated your account, you can always access it here. But, if you're still having issues, no worries. Just email us at [email protected] with the following informatio
I need to update the items in my subscription.
No problem! You can make changes to your subscription items directly through your account at anytime. You can log in here. Once logged in:. If you'd rather we handle it for you, just shoot us an email at [email protected] with your account informatio
I need to skip or pause my subscription.
All good! You can manage your subscription directly through your account here. Once you're logged in, you'll see Skip in your quick actions. Click that and follow the prompts, and you'll be all set!. If you need to pause, you can click View Details a
I would like to cancel my subscription.
Oh no :( We're sad to see you go, but we understand. You can cancel your subscription directly through your account here. Once you're logged in, you'll want to locate the relevant subscription and click View Details > More > Cancel. Follow the prompt
How does the Subscribe + Save program work?
Our Subscribe & Save program is the easiest way to keep your routine stocked and save while you're at it!. The Perks. Managing Your Subscription Once enrolled, you can manage everything directly through your account here. Update your products, freque