Need extra help? We've got you. Email help@usehuron.com with your order number, account information, and a quick summary of your question, and we'll take care of the rest :)

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Huron

We&apos;re sorry to hear something was missing from your order. No worries though&#x2014;we&apos;re happy to help! Please reach out to us at <a href="mailto:help@usehuron.com">help@usehuron.com</a> with the following:<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Your order number and account information</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">A photo of the items you did receive</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">A photo of the shipping label and packing slip</li></ul>Once we have those, we&apos;ll look into it and get back to you right away!

We're sorry to hear something was missing from your order. No worries though—we're happy to help! Please reach out to us at help@usehuron.com with the following:. Once we have those, we'll look into it and get back to you right away!

An item is missing from my order.

Order Issues

I'd like to contact customer service.

I need to access my account.

I need to cancel my order.

I want to check on the status of my order.

I'd like to use a promo or discount code.

What’s your return policy?

How does the Subscribe + Save program work?

Do you ship worldwide?

Quick Questions

Walk me through my subscription, please!

I'm having trouble logging in.

I need to update the items in my subscription.

I need to skip or pause my subscription.

I would like to cancel my subscription.

Accounts and Subscriptions

I want to track my order.

What is your shipping policy?

How much does shipping cost?

How long does delivery take?

I want to expedite my order.

Do you offer free shipping?

Shipping Questions

I need to edit or add to my order.

My order has shipped, but I want to cancel it.

My package is lost in transit.

My order arrived damaged.

I received the wrong item in my order.

I'd like to process a return or exchange.

Returns and Refunds

Where are your products made?

What ingredients do you use?

Are your products hypoallergenic?

Are your products non-comedogenic?

Is Huron cruelty-free and vegan?

Are your products regulated by the FDA?

Is your packaging recyclable?

Are your fragrances natural or synthetic?

What might a daily routine look like with Huron?

Should I use Body Wash or Bar Soap?

How should I store my Bar Soap?

Is your Deodorant an anti-perspirant?

Does your Deodorant have baking soda?

Will your Deodorant stain my clothes?

Why does my Deodorant seem less effective than it used to?

My deodorant gets stuck to the cap when I close it. What should I do?

Why is there product left at the bottom of my Deodorant that I can't reach?

How long will a bottle of Eau de Parfum last?

Are your EDPs allergen-free?

I can't decide between EDP scents. Can you help?

Body Products

What should my daily routine look like with Face Duo?

Is your Face Wash and Moisturizer good for acne-prone skin?

Face Products

What should my routine look like with Hair Duo?

What's the scent of your Shampoo + Conditioner?

Are your hair products good for dandruff or color-treated hair?

Can the Hair Styler be used as beard balm?

Hair Products

Common Product Questions

An item is missing from my order.Updated 5 months ago